Is SMX Secure Cloud Solutions down?

SMX Secure Cloud Solutions current official status is Up and running

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SMX Secure Cloud Solutions Latest Stats, Incidents, and Reports

Incidents in the last 7 days
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Minor SMX Portal: Delayed Mail Search and Reporting

We are investigating delays to message search and reporting in the SMX portal. Mail flow is not affected.

about 2 months ago Official incident report

Resolved Minor Database Performance issues

Engineers are investigating degraded performance in the SMX portal

about 2 months ago Official incident report

Resolved Minor Intermittent inbound office 365 emails queued

Currently some inbound emails for Office 365 are being queued .There will be a delays in receiving emails. We are investigating the cause of this at present.

Resolved Minor Rate limiting by Office 365

From 5PM NZST on Wednesday 15th September until 1AM Friday 17th September 2021, SMX customers who use Microsoft 365 may have noticed their inbound emails were queuing. This was due to rate limiting by Microsoft 365 of the SMX New Zealand secondary site. From 12 Noon on Thursday SMX applied measures to re-route affected messages, so impact was limited after this time. The rate limits have now been lifted and any previously queued emails have been delivered. Thank you for your patience.

Resolved Minor Scan to email delays

An issue has been identified with slow scan to email when sending out via SMX. This is currently being investigated to find the root cause of this issue. Further updates will be provided once more details are known. We apologise for any inconvenience caused.

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Is SMX Secure Cloud Solutions down?
SMX Secure Cloud Solutions seems to be up and running. We're updating the status regularly.
I'm having issues with SMX Secure Cloud Solutions, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when SMX Secure Cloud Solutions is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when SMX Secure Cloud Solutions has issues.
Why IsDown?
We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
You are missing one of the services I use. Can you add it?
Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.

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