This chart provides user-reported problems for SMX Secure Cloud Solutions in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official SMX Secure Cloud Solutions status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last SMX Secure Cloud Solutions outages.
Minor Resolved · 1 day ago · lasted about 4 hours
Some senders maybe getting "Connection reset" errors when sending into SMX customers. A fix has been developed which is currently in testing and will be released soon. Further updates to this issue will be posted soon.
Minor Resolved · 3 months ago · lasted about 5 hours
We are aware of problems affecting the SMX NZ/AU Filtering gateway. SMX technical staff are investigating and will provide a further update in 30 minutes or as new information becomes available.
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Major Resolved · 8 months ago · lasted 1 minute
We are currently experiencing an issue with our phoneline at present with receiving and making calls . This is being worked on to be resolved as soon as possible. In the meantime we are actively monitoring our emails for any urgent queries . We apologise for any inconvenience caused.
Minor Resolved · about 1 year ago · lasted 7 days
We are aware of an issue affecting some mail delivery with temporary delivery errors. The fix is currently being rolled out.
Minor Resolved · about 1 year ago · lasted 27 days
NZ Primary Site - Network Outage
SMX are investigating a network outage at our primary NZ/AU point of presence. Most customers will be unaffected as mail flow will continue normally through our secondary location. Please contact the service desk if you have any questions or concerns.
Minor Resolved · over 1 year ago · lasted 4 months
SMX Portal: Delayed Mail Search and Reporting
We are investigating delays to message search and reporting in the SMX portal. Mail flow is not affected.
Minor Resolved · over 1 year ago · lasted 4 months
Database Performance issues
Engineers are investigating degraded performance in the SMX portal
Check the current status of the components
SMX offers a cloud-based email security solution for SEG, archiving and added Microsoft 365 defence. Trusted by enterprises, governments and ISPs across ANZ.
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