Is SMX Secure Cloud Solutions Down?

SMX Secure Cloud Solutions status is operational

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SMX Secure Cloud Solutions problems reported by users

This chart provides user-reported problems for SMX Secure Cloud Solutions in the last 12 hours. It's a collection of user reports from different sources.

Latest SMX Secure Cloud Solutions Official Outages

We continuously monitor the official SMX Secure Cloud Solutions status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last SMX Secure Cloud Solutions outages.

1 Outages in the last 7 days
1 Outages in the last 30 days
2 Days since last incident

Minor Resolved · 1 day ago · lasted about 4 hours

Connection reset errors

Some senders maybe getting "Connection reset" errors when sending into SMX customers. A fix has been developed which is currently in testing and will be released soon. Further updates to this issue will be posted soon.

Minor Resolved · 3 months ago · lasted about 5 hours

Filtering Service Outage

We are aware of problems affecting the SMX NZ/AU Filtering gateway. SMX technical staff are investigating and will provide a further update in 30 minutes or as new information becomes available.

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Major Resolved · 8 months ago · lasted 1 minute

Phoneline Disruption

We are currently experiencing an issue with our phoneline at present with receiving and making calls . This is being worked on to be resolved as soon as possible. In the meantime we are actively monitoring our emails for any urgent queries . We apologise for any inconvenience caused.

Minor Resolved · about 1 year ago · lasted 7 days

Temporary delivery errors

We are aware of an issue affecting some mail delivery with temporary delivery errors. The fix is currently being rolled out.

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Minor Resolved · about 1 year ago · lasted 27 days

NZ Primary Site - Network Outage

SMX are investigating a network outage at our primary NZ/AU point of presence. Most customers will be unaffected as mail flow will continue normally through our secondary location. Please contact the service desk if you have any questions or concerns.

Minor Resolved · over 1 year ago · lasted 4 months

SMX Portal: Delayed Mail Search and Reporting

We are investigating delays to message search and reporting in the SMX portal. Mail flow is not affected.

Minor Resolved · over 1 year ago · lasted 4 months

Database Performance issues

Engineers are investigating degraded performance in the SMX portal

SMX Secure Cloud Solutions Components Status

Check the current status of the components

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What is SMX Secure Cloud Solutions?

SMX offers a cloud-based email security solution for SEG, archiving and added Microsoft 365 defence. Trusted by enterprises, governments and ISPs across ANZ.

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Frequently Asked Questions

Is SMX Secure Cloud Solutions down right now? What is SMX Secure Cloud Solutions current status?
SMX Secure Cloud Solutions seems to be up and running. We've updated the status 6 minutes ago.
Was SMX Secure Cloud Solutions down today?
SMX Secure Cloud Solutions is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with SMX Secure Cloud Solutions, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with SMX Secure Cloud Solutions and need support?
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