Outage in SMX Secure Cloud Solutions

Intermittent inbound office 365 emails queued

Resolved Minor
October 06, 2021 - Started over 2 years ago - Lasted 6 months
Official incident page

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Outage Details

Currently some inbound emails for Office 365 are being queued .There will be a delays in receiving emails. We are investigating the cause of this at present.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 10/07/2021 06:15AM

The SMX Filtering platform is no longer being rate-limited, and this incident is now resolved.

MONITORING over 2 years ago - at 10/07/2021 03:29AM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 10/06/2021 11:11PM

We are aware of delayed delivery of inbound mail for SMX customers on Microsoft 365, due to Microsoft rate-limiting of SMX IP addresses. We have moved mail delivery to an alternative delivery address until the rate-limiting issue has been resolved. Any mail queued for delivery against Microsoft 365 has now been delivered.

IDENTIFIED over 2 years ago - at 10/06/2021 10:51PM

Currently some inbound emails for Office 365 are being queued .There will be a delays in receiving emails. We are investigating the cause of this at present.

Latest SMX Secure Cloud Solutions outages

DMARC failures - 8 months ago
Outbound emails queuing - 9 months ago

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