Outage in Soracom

Connectivity Issue Affecting SORACOM Air for Sigfox

Resolved Minor
August 17, 2022 - Started 8 months ago - Lasted about 3 hours
Official incident page

Need to monitor Soracom outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Soracom, and never miss an outage again.
Start monitoring today

Outage Details

(English follows Japanese) 現在、SORACOM Air for Sigfox の通信の異常を観測しています。エンジニアチームが調査しています。 --- Our engineering team has observed an unusual increase in connection failures affecting SORACOM Air for Sigfox devices, and is currently investigating the issue.
Latest Updates ( sorted recent to last )
MONITORING 8 months ago - at 08/17/2022 01:21PM

(English follows Japanese)

SORACOM Air for Sigfox の通信で発生していた問題について、現在までに回復傾向を確認しており、通常通りのサービスレベルに戻るまで経過を観察しています。完全な復旧を確認でき次第、あらためてこのページでお知らせいたします。

---
We have confirmed a recovery trend so far, and are monitoring the connectivity issue affecting SORACOM Air for Sigfox as it is restored and the service level returns to normal. We will update this page once we have confirmed full recovery.

IDENTIFIED 8 months ago - at 08/17/2022 11:30AM

(English follows Japanese)

Sigfox Network の通信障害の影響により、SORACOM Air for Sigfox の通信(アップリンク・ダウンリンク)の失敗を観測しています。引き続きSORACOM プラットフォームのトラフィック状況を確認しています。Sigfox の障害レポート( https://status.sigfox.com/incidents/ )もあわせてご確認ください。事象に進展があり次第、または日本時間 2022-08-17 23:00 までを目途に、あらためてこのページでお知らせいたします。

---
Due to an issue on the Sigfox network, we are observing that some messages are not being delivered. Our engineers are closely monitoring the performance of the network and working with Sigfox to restore normal operation. You can find more details on the Sigfox status page here: https://status.sigfox.com/incidents/ . Further updates will be posted as we progress, or by 2022-08-17 14:00 UTC.

IDENTIFIED 8 months ago - at 08/17/2022 10:23AM

(English follows Japanese)

Sigfox Network の通信障害の影響により、SORACOM Air for Sigfox の通信(アップリンク・ダウンリンク)の失敗を観測しています。引き続きSORACOM プラットフォームのトラフィック状況を確認しています。
Sigfox の障害レポート( https://status.sigfox.com/incidents/ )もあわせてご確認ください。

---
Due to an issue on the Sigfox network, we are observing that some messages are not being delivered.
Our engineers are closely monitoring the performance of the network to restore normal operation.
You may find more details on the Sigfox status page here: https://status.sigfox.com/incidents/

INVESTIGATING 8 months ago - at 08/17/2022 09:57AM

(English follows Japanese)

現在、SORACOM Air for Sigfox の通信の異常を観測しています。エンジニアチームが調査しています。

---
Our engineering team has observed an unusual increase in connection failures affecting SORACOM Air for Sigfox devices, and is currently investigating the issue.

Quickly identify and address dependencies outages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 2512 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Monitor all your dependencies in a consistent way.

The Old Way
  • Subscribing to status pages one-by-one
  • Limited notification options
  • Can't monitor only the parts that matter
  • Losing time looking for problems elsewhere
  • No access to historical issues and stats
With IsDown
  • Easily subscribe to all status pages
  • Notifications in the tools you already use
  • Monitor only the parts that impacts your business
  • Outages information where it's needed
  • Historical data of outages for all your providers

IsDown is the missing layer in your monitoring stack

Quickly identify external outages that impact your business. We are monitoring more than 2500 services in real time.

Your team on top of problems

IsDown aggregates the information from the status pages of all your services, making it easy to monitor the health of all your services in one place. Say goodbye to managing each status page individually - our service simplifies the process.

IsDown Dashboard

No more wasting time. Uptime monitoring in real time

Say goodbye to wasting time trying to diagnose issues with your services - our 24/7 monitoring service does the work for you. We'll notify you if there is an incident, so you can focus on other tasks.

Receive alerts in your preferred channels

Our outage monitoring keeps you informed, no matter where you are. Get instant notifications in your email, Slack, Teams, or Discord when an outage is detected, so you can take action quickly.

IsDown Integrations

Easily integrate with your current tools and workflows

Enhance your processes with more information using our integration of Zapier, Webhooks, PagerDuty, and Datadog. Stay notified and in control. Upgrade your operations today.

Avoid notifications clutter

Maximize your control with customizable notifications from each service. Filter by components and severity to only receive the most important updates. Streamline your processes and stay informed with our advanced notification features.

Notify By Components

Multiple dashboards, shareable with the world

Create one dashboard for each of your teams/clients/projects and monitor only the services that each uses. Have a dedicated dashboard with custom notification settings. Easily make your dashboard public and share it with the world.

Multiple Dashboards

Prepare for scheduled maintenances

Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

Weekly Digest of the services' outages

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

Integrate with tools you already use and love

The data and notifications you need, in the tools you already use.

Who is it for?

DevOps & On-Call Teams

You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.

IT Support Teams

Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication, builds trust over clients and prevents flow of support tickets.

5 minute setup,
instant value for your team

  1. Step 1 Create an account

    Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.

  2. Step 2 Select your cloud services

    There are 2512 services to choose from and you can start monitoring, and we're adding more every week.

  3. Step 3 Set up notifications

    You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.

  4. Step 4 Done!

    You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!

Frequently Asked Questions

Is Soracom down right now? What is Soracom current status?
Soracom seems to be up and running. We've updated the status 3 minutes ago.
Was Soracom down today?
Soracom is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Soracom, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Soracom and need support?
Soracom outage? How can I monitor Soracom?
Why use IsDown instead of Soracom status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an IsDown account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Can't find a service/integration?
Just contact us, and we'll add it ASAP.

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2000 services available