Outage in Soundtrack Your Brand

Issues with login to Sonos Music Service

Resolved Minor

November 07, 2022 - Started over 1 year ago
Official incident page

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Outage Details

We are currently investigating an issue with login to the Sonos Music Service

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/07/2022 08:23PM

The root cause for the Sonos login and pairing issues was that a database used to get user information was falling behind due to a previous massive spike of device traffic

INVESTIGATING over 1 year ago - at 11/07/2022 07:30PM

We are currently investigating an issue with login to the Sonos Music Service

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