Outage in Spiceworks

Help Desk Mobile App Issues - 404, ticket creation, etc.

Resolved Minor
November 28, 2022 - Started over 1 year ago - Lasted about 23 hours
Official incident page

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Outage Details

A bug was recently discovered that's causing some users of the mobile apps to receive a 404 error or see other issues when taking certain actions in the application. This is being reviewed by developers. Keep an eye on this page for updates.
Components affected
Spiceworks Cloud Help Desk
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/29/2022 12:37PM

The mobile app issue has been resolved by rolling back a recent update.

INVESTIGATING over 1 year ago - at 11/28/2022 02:00PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 11/28/2022 01:38PM

A bug was recently discovered that's causing some users of the mobile apps to receive a 404 error or see other issues when taking certain actions in the application. This is being reviewed by developers. Keep an eye on this page for updates.

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