Outage in Spiceworks

Cloud Help Desk - Reports are not completing from the exports page / Power BI data is not refreshing

Resolved Minor

December 06, 2021 - Started over 2 years ago - Lasted 4 months
Official incident page

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Outage Details

The dev team are investigating an issue where reports from the exports page are hanging with a "running" message. This will also impact refreshing data in the Power BI connector if it is being used.

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 12/06/2021 05:58PM

Reporting from the exports page should now work normally (including PowerBI). Please open a support ticket if you're still seeing issues.

INVESTIGATING over 2 years ago - at 12/06/2021 04:56PM

The dev team are investigating an issue where reports from the exports page are hanging with a "running" message. This will also impact refreshing data in the Power BI connector if it is being used.

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