Outage in SpotOn

Online Ordering Payments

Resolved Minor

December 15, 2022 - Started over 1 year ago
Official incident page

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Outage Details

One of our third party vendors is experiencing an outage that will affect SpotOn online ordering payments including mobile payments.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/15/2022 11:52PM

This incident has been resolved.

MONITORING over 1 year ago - at 12/15/2022 10:49PM

All services are operational

MONITORING over 1 year ago - at 12/15/2022 05:56PM

Our third party vendor is still working to improve latency issues. SpotOn continues to monitor.

IDENTIFIED over 1 year ago - at 12/15/2022 05:24PM

Vendor working on resolution. Orders are processing, but latency is evident. Transactions will complete, but taking time.

INVESTIGATING over 1 year ago - at 12/15/2022 05:15PM

One of our third party vendors is experiencing an outage that will affect SpotOn online ordering payments including mobile payments.

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