Outage in SPS Commerce

Fulfillment & Assortment Performance Incident

Resolved Minor
December 22, 2021 - Started over 2 years ago - Lasted 3 months
Official incident page

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Outage Details

We are investigating a Performance issue with Fulfillment. You may experience degraded performance until we're able to resolve the issue. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 12/22/2021 03:53PM

We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.

MONITORING over 2 years ago - at 12/22/2021 03:46PM

We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.

IDENTIFIED over 2 years ago - at 12/22/2021 02:43PM

We are continuing to work to implement a correction for Assortment. We have identified some item sourcing features in Fulfillment may not work properly until we have this Assortment issue remediated. We appreciate your patience and are working diligently to recover these services as soon as possible.

IDENTIFIED over 2 years ago - at 12/22/2021 01:57PM

Fulfillment service performance has returned to acceptable levels. We are currently implementing a fix for Assortment services.

IDENTIFIED over 2 years ago - at 12/22/2021 01:46PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 12/22/2021 01:40PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 12/22/2021 01:38PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 12/22/2021 01:37PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 12/22/2021 01:15PM

We are investigating a Performance issue with Fulfillment. You may experience degraded performance until we're able to resolve the issue. Thank you for your patience.

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