Outage in Square United Kingdom

Degraded Performance: Square for Restaurants Bills & Square Point of Sale Receipts

Resolved Minor
June 28, 2022 - Started almost 2 years ago - Lasted 1 day
Official incident page

IsDown continuously monitors the Square United Kingdom status page and multiple sources to provide up-to-date information. Check back with us for the latest Square United Kingdom uptime status.

Outage Details

We are seeing reports that internal customer notes are printing on customers' receipts despite that option being toggled off for iOS users. We appreciate your continued patience while we work to resolve this.
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 06/29/2022 09:36PM

Our engineering team is working on an update to the app, 5.94, that will resolve this. We will be back to update this status once that has gone through.

IDENTIFIED almost 2 years ago - at 06/29/2022 11:04AM

Our team has implemented a fix in the new version 5.94 and actively working to roll out. We will confirm when this version becomes available. Thank you for your patience.

IDENTIFIED almost 2 years ago - at 06/29/2022 02:18AM

We've identified an issue where notes added to Open Tickets on Square Point of Sale, and Billa on Square for Restaurants appear on printed receipts for iOS users.

Our team is implementing a fix for this issue in version 5.94 updates for these apps, which will be available from the iOS App Store soon. We'll continue to provide further updates as they come to hand, thanks for your patience as we've worked to resolve this issue.

INVESTIGATING almost 2 years ago - at 06/28/2022 11:28PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 06/28/2022 09:36PM

We are seeing reports that internal customer notes are printing on customers' receipts despite that option being toggled off for iOS users.

We appreciate your continued patience while we work to resolve this.

Latest Square United Kingdom outages

Multiple Services Disruption - about 7 hours ago
Transfers Disruption - 20 days ago
Invoices Disruption - 22 days ago

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