Outage in Square

Performance Issues: Item Library

Resolved Minor
March 23, 2022 - Started about 2 years ago - Lasted 5 days
Official incident page

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Outage Details

We're investigating reports from some sellers related to items not appearing in their Item Library. Our engineering team is looking into these reports and we'll provide further updates as more information becomes available.
Components affected
Square Items
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 years ago - at 03/23/2022 11:45PM

Our team has identified an issue with Square Item Libraries, that has resulted in items disappearing from some Square accounts. We've isolated the issue to prevent further accounts from being impacted and are currently working to restore Item Libraries already impacted by this issue. Thanks for your patience, we'll continue to provide updates as they come to hand.

INVESTIGATING about 2 years ago - at 03/23/2022 11:27PM

We're investigating reports from some sellers related to items not appearing in their Item Library. Our engineering team is looking into these reports and we'll provide further updates as more information becomes available.

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