Outage in Square

Degraded Performance: Item and Services Library

Resolved Minor
August 12, 2022 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are receiving confirmed reports of Sellers being unable to make changes to their Items or Services. This includes but is not limited to adding, removing, or editing. This will affect the Dashboard and all Square Applications at this time. We are working with our teams to confirm & determine the potential breadth of impact. We will be back soon with another update.
Latest Updates ( sorted recent to last )
IDENTIFIED over 1 year ago - at 08/13/2022 12:56AM

We are continuing to work on a fix for a disruption currently impacting multiple Square services, including payment reporting. We understand how important it is for all of our services to be running for your business, we’ll be back with further updates as they come to hand.

Thank you for your continued patience with us as we work to resolve this issue.

IDENTIFIED over 1 year ago - at 08/13/2022 12:25AM

We're experiencing a degradation in service and are working to resolve the issues.

IDENTIFIED over 1 year ago - at 08/12/2022 10:49PM

Our Team has identified that Items and Services are also being impacted along with Online Transactions and Square Marketing. We are currently working toward a fix.

We will be updating here as the situation progresses. Thank you for your patience.

INVESTIGATING over 1 year ago - at 08/12/2022 10:26PM

We are receiving confirmed reports of Sellers being unable to make changes to their Items or Services. This includes but is not limited to adding, removing, or editing. This will affect the Dashboard and all Square Applications at this time. We are working with our teams to confirm & determine the potential breadth of impact.

We will be back soon with another update.

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