Outage in Squiz

Major Incident - Sydney Datacenter

Resolved Minor
November 01, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Squiz monitoring has detected a degradation of service incident that is affecting customers hosted in our Sydney Data Centre, some customers may experience a degradation of service. Multiple Squiz teams are currently investigating. A further update will be provided in ~15 minutes.
Components affected
Squiz Cloud Hosted Instances
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 11/01/2022 08:53PM

The service issue with the Sydney datacenter has been rectified and all services have been restored. We are continuing to monitor the situation closely to ensure services remain fully operational.

If you are still experiencing issues, please contact Squiz Support.

IDENTIFIED over 1 year ago - at 11/01/2022 08:44PM

We have identified the service issue with the Sydney datacenter. Our technical teams are working to rectify the issue as quickly as possible.

We will post updates as soon as they become available, if you have any questions, please contact Squiz Support

Current ETA to resolution: 30 minutes

INVESTIGATING over 1 year ago - at 11/01/2022 08:23PM

Our teams are continuing at this time to investigate this issue, we will provide additional updates once we can confirm the affected services are beginning to return.

INVESTIGATING over 1 year ago - at 11/01/2022 08:07PM

Squiz monitoring has detected a degradation of service incident that is affecting customers hosted in our Sydney Data Centre, some customers may experience a degradation of service. Multiple Squiz teams are currently investigating.

A further update will be provided in ~15 minutes.

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