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The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
The cause of the issue has been identified and our team has been able to fix it. The search function is fully available again and we will monitor the systems within the next days.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
The search performance ist still slightly degraded and our developers are working on additional adjustments to restore full functionality. We will give a further update as soon as these are implemented.
After we implemented the fix, our teams are seeing improvements. We will continue to monitor the situation until we are sure the issue is fully resolved.
We investigated and found the cause of the problem. Our developers have put a fix into place and all functions should be available again within the next 2 hours. We will continue to monitor the systems until we are sure the issue is fully resolved.
Some customers may be experiencing an issue that newly created pages aren't visible in the plugin. Also the search doesn't return all results.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
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