Outage in Staffbase

[App/Intranet] - Dashboard is currently not fully available for customers without analytics packages

Resolved Minor

February 15, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

The Staffbase Studio dashboard shows error messages on all panels that refer to analytics. This only affects customers without analytics features. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Components affected

Staffbase Common Features

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/15/2023 12:39PM

The issue is resolved. Our developers implemented a fix for the dashboard views and all affected apps are working as expected again.

We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

INVESTIGATING about 1 year ago - at 02/15/2023 11:51AM

The Staffbase Studio dashboard shows error messages on all panels that refer to analytics. This only affects customers without analytics features.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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