Minor · 2 days ago · lasted about 1 hour
Our technical teams observed a disruption to our analytics and reporting services. Users may experience long loading times when accessing reports within the sticky.io CRM. At this time other functions like Order-Processing and Subscriptions are NOT impacted. We will provide our next update within 30 min.
Major · 3 months ago · lasted about 3 hours
Starting at 2:36 PM Eastern, we noted an AWS outage in US East that is causing a degradation in our order processing capabilities. Our team is actively investigating. We will provide our next update within the next half hour.
Major · 4 months ago · lasted about 1 hour
Starting from 7 am Eastern time we have noticed a problem with country codes causing potential errors in the creation of new orders. Our team is currently investigating this issue and actively working on a resolution. We will provide our next update on the matter within the next 30 minutes.
Major · 6 months ago · lasted about 2 hours
On March 16th, starting at 11:38 PM Eastern time, we observed issues with the sticky.io APIs affecting some of our clients with 404 responses due to an issue with our APIs and Dashboards. This issue is affecting all clients intermittently. We are actively investigating the issue. We will provide our next update within 30 min.
Major · 7 months ago · lasted 30 minutes
Starting from 7:40 am Eastern, we observed issues with displaying order details for some of our clients with 500 responses. We have identified the issue and are actively investigating & monitoring all aspects of the platform, and we will provide updates as the situation evolves. We will provide our next update within 30min.
Minor · 7 months ago · lasted 21 minutes
We have detected intermittent problems with scheduled rebilling starting on February 27th. However, no order data, either current or new, has been impacted or lost. Our team is actively investigating the issue and we will provide an update within the next 30 minutes.
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