Substack

Substack Status

Official source Everything seems OK
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Stats

1 incidents in the last 7 days

4 incidents in the last 30 days

Automatic Checks

Last check: less than a minute ago

Last known issue: 3 days ago

Latest Incidents

Last 30 days

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Resolved Stats issues

We are experiencing performance issues serving subscriber and post stats. We are investigating the issue.

Resolved Analytics are unavailable

Analytics in the publisher dashboard have become unavailable. Substack team is aware of root cause and deploying mitigations.

Resolved Analytics are unavailable

Analytics are unavailable for publishers. The Substack team is investigating the issue.

Resolved Service outage

We're experiencing a partial service outage. We're investigating the incident.

Resolved Open Rate Reporting Incident

Reported open rates are lower than expected. We are actively investigating the incident.

about 1 month ago Official incident report

Resolved Issues with cloud service provider

One or more of our service providers is reporting degraded service levels; we're monitoring for any impact on service to Substack users.

about 2 months ago Official incident report

Resolved Some publisher metrics may be delayed or lost

We are investigating an incident with our infrastructure that could result in email metrics being delayed. That means the count of emails opened or sent this morning might not be presented correctly in customer dashboards. We are investigating to identify the scope of impact.

Resolved Data processing issues - Writer dashboard statistics affected

Our data processing infrastructure is having consistency issues which is causing inaccuracies in the reporting tools. No data has been lost and the system should be back to normal shortly.

Resolved Certain buttons unresponsive

Certain buttons on the publisher dashboard are currently unresponsive. A fix has been created and is pending release

Resolved Unable to load web pages

We are currently investigating this issue.

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