Outage in Sumsub
Data Processing Delays - Reporting Tools Affected
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
A fix has been implemented and we are monitoring the results.
Issue identified our side.
KYC checks take significantly longer time.
LiveChat widgets are also affected. Customer support available only via e-mail or TG chat.
We are continuing to investigate this issue.
Currently applicant checks take significant longer time, than usually. No data has been lost and the system should be caught up shortly.
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