Is SumUp Down?
SumUp status is operational
Latest SumUp Official Outages
We continuously monitor the official SumUp status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last SumUp outages.
Minor Resolved · 16 days ago · lasted about 1 hour
[BR] Issues with some payments in Brazil / Problemas com alguns pagamentos en Brasil
An issue has been identified, we’re looking into it We are currently investigating an issue with our acquirers in Brazil that impacts our transactions stability. We are looking for ways to fix it. --- [PT para Brasil ] Um problema foi identificado, estamos investigando Atualmente estamos investigando um problema com nossos adquirentes no Brasil que impacta a estabilidade de nossas transações. Estamos procurando maneiras de consertar isso.
Minor Resolved · 18 days ago · lasted about 2 hours
[EU] Increased error rate issuing payment refunds
An issue has been identified, we’re looking into it There’s currently an issue with some of the attempts to issue refunds.Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.
Minor Resolved · about 1 month ago · lasted about 1 hour
An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.
Minor Resolved · about 1 month ago · lasted 16 minutes
An issue has been identified, we’re looking into it We’ve noticed an issue with our services. Rest assured, we’re working on a fix right now. We’ll keep you updated here on our status page: https://status.sumup.com.
Minor Resolved · about 1 month ago · lasted about 1 hour
Degraded performance of QR code payments in Brazil
An issue has been identified, we’re looking into it We’ve noticed an issue with our services. Rest assured, we’re working on a fix right now. We’ll keep you updated here on our status page: https://status.sumup.com.
SumUp problems reported by users
User-reported problems for SumUp in the last 12 hours. It's a collection of user reports from different sources.
SumUp Components Status
Check the current status of the components
Need support? Try here
What is SumUp?
Grow your business by accepting credit and debit cards with SumUp Card Readers! Easy, secure, and affordable small business card payment solutions.
Frequently Asked Questions
- Is SumUp down right now? What is SumUp current status?
- SumUp seems to be up and running. We've updated the status 2 minutes ago.
- Was SumUp down today?
- SumUp is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with SumUp, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with SumUp and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor SumUp outages?
-
- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring SumUp and get alerts in real-time when SumUp has outages.
- Why use IsDown instead of SumUp status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
- What happens when I create an IsDown account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.