We continuously monitor the official SumUp status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last SumUp outages.
Minor Resolved · 16 days ago · lasted about 1 hour
[BR] Issues with some payments in Brazil / Problemas com alguns pagamentos en Brasil
An issue has been identified, we’re looking into it We are currently investigating an issue with our acquirers in Brazil that impacts our transactions stability. We are looking for ways to fix it. --- [PT para Brasil ] Um problema foi identificado, estamos investigando Atualmente estamos investigando um problema com nossos adquirentes no Brasil que impacta a estabilidade de nossas transações. Estamos procurando maneiras de consertar isso.
Minor Resolved · 18 days ago · lasted about 2 hours
[EU] Increased error rate issuing payment refunds
An issue has been identified, we’re looking into it There’s currently an issue with some of the attempts to issue refunds.Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.
Minor Resolved · about 1 month ago · lasted about 1 hour
An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.
Minor Resolved · about 1 month ago · lasted 16 minutes
An issue has been identified, we’re looking into it We’ve noticed an issue with our services. Rest assured, we’re working on a fix right now. We’ll keep you updated here on our status page: https://status.sumup.com.
Minor Resolved · about 1 month ago · lasted about 1 hour
Degraded performance of QR code payments in Brazil
An issue has been identified, we’re looking into it We’ve noticed an issue with our services. Rest assured, we’re working on a fix right now. We’ll keep you updated here on our status page: https://status.sumup.com.
User-reported problems for SumUp in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
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