Outage in SumUp

Disfunction of 3DS subsystem

Resolved Minor
November 30, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the SumUp status page and multiple sources to provide up-to-date information. Check back with us for the latest SumUp uptime status.

Outage Details

All the online payments, that require 3DS authentication are failing at the moment
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/30/2022 10:12AM

The incident is concluded

MONITORING over 1 year ago - at 11/30/2022 10:09AM

We observe improvements, MasterCard payments that require 3DS now work

IDENTIFIED over 1 year ago - at 11/30/2022 09:29AM

Only MasterCard payments are affected

IDENTIFIED over 1 year ago - at 11/30/2022 09:19AM

The issue is identified. We work with our partners to get it resolved

INVESTIGATING over 1 year ago - at 11/30/2022 08:58AM

All the online payments, that require 3DS authentication are failing at the moment

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