Survicate Status
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0 incidents in the last 7 days
0 incidents in the last 30 days
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Last known issue: 4 months ago
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Resolved Surveys temporarily unavailable
All surveys are temporarily inaccessible. We treat the issue with the highest priority and will update you on the issue as soon as possible.
Resolved All emails sent from Survicate will be delivered with a delay
We're currently unable to deliver emails in real-time. The issue may affect email notifications, survey reports, password recovery communication, and user invitations. No data will be lost. All emails will be delivered with a delay. Our development team is currently investigating the issue and will keep you updated.
Resolved Contact form question not appearing on some surveys
We've identified an issue, causing contact forms question to not appear on some surveys. We're currently working to resolve the issue.
Resolved Unable to create surveys on Safari
We've identified an issue preventing Safari users from creating surveys. We're working to fix the problem.
Resolved Surveys degraded performance
We're currently experiencing a degraded performance of all surveys. Web & mobile surveys might display with a delay. Survey pages might load longer than usual. Survey preview in web application is also not available. We're working to resolve the issue.
Resolved Surveys degraded performance
We're currently experiencing a degraded performance of all surveys. Web & mobile surveys might display with a delay. Survey pages might load longer than usual. We're working to resolve the issue.
Resolved Feedback Hub maintenance
We are currently making some changes in Feedback Hub making searching notes and tagging them inaccessible. All integrated sources are operational, and notes are being collected. We will close this issue as soon as it's resolved.
Resolved Major surveys outage
We are currently experiencing issues regarding Survicate Surveys- your respondents may see surveys being unavailable after clicking on the link and Website Surveys might not be visible on your website. We treat the issue with the highest priority and will update you on the issue as soon as possible.
Resolved Survicate Panel Unavailable
We're currently reverting a product update that made Survicate panel inaccessible. All survey-related features are operational. All surveys are operational, data collected with those surveys will be stored. We're sorry for inconvenience.
Resolved Integrations degraded performance
Earlier today, we noticed degraded performance of all integrations. We've located the issue and rolled out a fix. All survey answers will be sent to desired destinations with a delay of 10 hours. We'll be monitoring the situation until all components of our platform are back up to speed again.
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