Outage in Swan

SEPA transactions delayed

Resolved Minor

March 11, 2022 - Started about 2 years ago - Lasted 18 days
Official incident page

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Outage Details

We have identified a problem causing a delay in the processing of SEPA transactions. We are working on resolving this issue and everything should be processed today.

Components affected

Swan SEPA payment

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 03/11/2022 01:18PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 03/11/2022 08:42AM

We have identified a problem causing a delay in the processing of SEPA transactions.
We are working on resolving this issue and everything should be processed today.

Latest Swan outages

LIVE/PROD - All Strong Customer Authentifications are temporarily unavailable - 2 days ago

LIVE/PROD - Failure of INSTANT outgoing & International SEPA Credit Transfers - 3 days ago

LIVE - Failure of INSTANT outgoing SEPA transfers - 3 days ago

LIVE - display issue : some transactions are not retrieved when querying our database - 6 days ago

LIVE - display issue : some transactions are not retrieved when querying our database - 10 days ago

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