Outage in Swrve

Degradation of Advanced Rule Processing

Resolved Minor

November 05, 2022 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue with Advanced Rule Processing in the US which is resulting in delayed processing.

Components affected

Swrve Advanced Rule Processing

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/05/2022 03:33PM

This incident has been resolved.

MONITORING over 1 year ago - at 11/05/2022 02:04PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 11/05/2022 01:37PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 11/05/2022 12:40PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 11/05/2022 12:09PM

We are currently investigating an issue with Advanced Rule Processing in the US which is resulting in delayed processing.

Latest Swrve outages

Elevated errors in Transactional Push API - 3 months ago

InAppCampaign image scaling delay - about 1 year ago

Data Processing Delays - over 1 year ago

Push Notifications API elevated error rates - over 1 year ago

Degraded customer dashboard - over 1 year ago

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