Outage in Talkdesk

Users in the US region are experiencing a intermittent 500 error in Workspace

Resolved Minor

May 05, 2023 - Started 12 months ago - Lasted 11 minutes
Official incident page

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Outage Details

We are seeing an increase in error rates and a reoccurrence of 500 errors. We are investigating these error rate spikes with our engineering team. We will provide an update within 15 minutes.

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/05/2023 07:14PM

This incident has been resolved.

MONITORING 12 months ago - at 05/05/2023 07:09PM

We have applied mitigation steps and we are seeing improvements once more. We will provide an update shortly.

INVESTIGATING 12 months ago - at 05/05/2023 07:06PM

We are seeing an increase in error rates and a reoccurrence of 500 errors. We are investigating these error rate spikes with our engineering team. We will provide an update within 15 minutes.

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