Ongoing THIRD PARTY ISSUE: Brex Connections Not Performing Reliably
We have received a number of reports of a degradation of service in our third party aggregated connections for Brex cards. This means that new connectio...
Resolved Reports are getting stuck in processing state upon export
A backlog of requests in the service that handles exports has accumulated and is currently being worked through. Our expectation is that this will resolve itself in the coming hours. We will continue to monitor the situation and look to provide a fix that will mitigate the risk of this occurring in the future. Our recommendation, if possible, is to delay exporting any additional reports to your accounting system until this queue of requests is worked through and the status of this incident is marked resolved.
Resolved Expected Credit Card Connection Instability
We want to alert you to temporary service interruptions due to select banks limiting data access. Banks are seeing significant traffic spikes as a result of individuals entering the online banking systems to check for stimulus check deposits. Our partners that provide these connection services are working closely with the impacted financial institutions to mitigate disruption, but we are expecting periods where they will limit or turn off access. This is having an industry wide impact and is not limited to Tallie or your service. Connections managed through API access will not be impacted by the above situation. We are communicating regularly with our card data aggregators and will provide updates as they come in.
Resolved Address Input for Mileage Expenses Functionality in Mobile Application Non-Functional
We are currently investigating an issue where users are unable to create mileage expenses based on inputting a start and stop address into the Tallie Mobile Application.
Resolved Intermittent Performance Issues & Slowness
We are currently investigating this issue.
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