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Minor Incident THIRD PARTY ISSUE: Brex Connections Not Performing Reliably
We have received a number of reports of a degradation of service in our third party aggregated connections for Brex cards. This means that new connections may fail to connect, and existing connections may stop receiving new transactions. We are working with our aggregator partner to resume service, though this may take some time. If you find yourself experiencing this issue and need card transactions in Tallie ASAP, please explore our Statement Upload functionality as an alternative: https://help.tallie.com/hc/en-us/articles/360001303353-Uploading-a-Credit-Card-Statement and https://help.tallie.com/hc/en-us/articles/360001451614-Multi-Card-Statement-Upload
Resolved Minor Quick Book Online Integration - Degraded Performance
Quick Book Online syncs/exports are currently unable to successfully complete. The incident is being actively investigated.
Resolved Minor Tallie Service Degradation
We are receiving reports of Tallie being inaccessible and are currently investigating
Resolved Minor TALLIE Mobile Service degradation
The iOS mobile application is experiencing issues causing it to crash after the manipulation of date fields. Issues scanning receipts. Issues have been identified and being fixed.
Resolved Minor Reports are getting stuck in processing state upon export
A backlog of requests in the service that handles exports has accumulated and is currently being worked through. Our expectation is that this will resolve itself in the coming hours. We will continue to monitor the situation and look to provide a fix that will mitigate the risk of this occurring in the future. Our recommendation, if possible, is to delay exporting any additional reports to your accounting system until this queue of requests is worked through and the status of this incident is marked resolved.
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