Tallie Status

Resolved Expected Credit Card Connection Instability

We want to alert you to temporary service interruptions due to select banks limiting data access. Banks are seeing significant traffic spikes as a result of individuals entering the online banking systems to check for stimulus check deposits. Our partners that provide these connection services are working closely with the impacted financial institutions to mitigate disruption, but we are expecting periods where they will limit or turn off access. This is having an industry wide impact and is not limited to Tallie or your service. Connections managed through API access will not be impacted by the above situation. We are communicating regularly with our card data aggregators and will provide updates as they come in.

Resolved Address Input for Mileage Expenses Functionality in Mobile Application Non-Functional

We are currently investigating an issue where users are unable to create mileage expenses based on inputting a start and stop address into the Tallie Mobile Application.

Resolved Intermittent Performance Issues & Slowness

We are currently investigating this issue.

Resolved Live Updates Temporarily Suspended

Tallie is experiencing an issue sending live updates to the browser and mobile devices. Some symptoms include receipt upload not showing up without a page refresh and expense reports export status appears to be stuck. During this time, please refresh your browser or app in order to see the latest version of your data. Please bear with us as we investigate the issue. We do not anticipate any data loss.

Resolved 3rd Party Credit Card Connection Service Disruption

Some of our third party aggregator connections are currently experiencing a service disruption. Impacted financial institutions include Bank of America, American Express, Chase, Wells Fargo and Citibank. If you are having trouble connecting your bank and need transactions in Tallie ASAP, you can use our statement upload functionality: https://help.tallie.com/hc/en-us/articles/360001451614-Multi-Card-Statement-Upload. For the full list of currently affected financial institutions, go to https://status.finicity.com/

Resolved Receipt Processing Outage

Tallie's OCR receipt processing service is currently unavailable. Please bear with us as we address the issue. In the meantime, receipt uploading is not affected and you can manually enter merchant, date and amount following receipt upload.

Resolved THIRD PARTY ISSUE: Some integrated services currently offline

A great number of web-based services are experiencing outages due to downtime with Cloudflare. While Tallie does not use Cloudflare, many of its integrated systems due. Therefore, customers may experience issued with importing or exporting of data, among other issues. Please track Cloudflare system status for the most up to date monitoring: https://www.cloudflarestatus.com/

Resolved Site Slowness

Some customers are experiencing slowness in Tallie. We are looking into this.

Resolved QuickBooks Online Inclusive Tax Export Error

We are currently investigating the error that shows up during export to QuickBooks Online: "Inclusive sales tax is not allowed."