Is Tango Card Down?

Tango Card status is operational

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Users are not reporting problems in Tango Card

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Tango Card problems reported by users

This chart provides user-reported problems for Tango Card in the last 12 hours. It's a collection of user reports from different sources.

Latest Tango Card Outages

We continuously monitor the official Tango Card status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Tango Card outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
122 Days since last incident

Major Resolved · 4 months ago · lasted about 2 hours

[SANDBOX] Sandbox Rewards Genius, Sandbox RaaS and Sandbox Reward Link are currently down

We are currently investigating an issue resulting in Rewards Genius, RaaS and Reward Links to be down in the SANDBOX environment ONLY.

Minor Resolved · 10 months ago · lasted 8 minutes

Email Delivery Failures

We have identified the issue and are working on the restoration of services.

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Minor Resolved · about 1 year ago · lasted 3 months

Reward Link URLs experiencing issues

We are currently investigating an issue with a small number of Reward Link URLs leading to an error message.

Minor Resolved · about 1 year ago · lasted 3 months

Notice of Maintenance

Dear Partner, Tango Card will be performing maintenance on our order search functionality in response to a recently released AWS urgent hotfix. This may intermittently impact order history searches in Rewards Genius and RaaS. Time Window Start: Tuesday 12/14/2021 5:00 PM PDT End: Wednesday 12/15/2021 12:00 AM PDT Maintenance Description: We will be applying an urgent patch released by AWS Downtime Behavior: During the maintenance period you may experience the following system behaviors: - Order history searches returning no data If you experience this error during the Time Window, please try again after the maintenance window has ended. If you have any questions, please do not hesitate to reach out to your Customer Success Manager or our Technical Support Team. Best Regards, The Account Team @ Tango Card

Maintenance Resolved · about 1 year ago · lasted 4 months

Rewards Genius is Under Maintenance

We have put Rewards Genius into a temporary maintenance mode. We will provide an updates as available.

Minor Resolved · about 1 year ago · lasted 4 months

Temporary Outage

We are experiencing an issue with and upgrade affecting Rewards Genius and Reward Link. We have identified the issue and are reverting changes.

Maintenance Resolved · over 1 year ago · lasted 5 months

Seeing intermittent issues

We are currently investigating this issue.

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Frequently Asked Questions

Is Tango Card down right now? What is Tango Card current status?
Tango Card seems to be up and running. We've updated the status 3 minutes ago.
Was Tango Card down today?
Tango Card is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Tango Card, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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