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Resolved Minor Email Delivery Failures
We have identified the issue and are working on the restoration of services.
Resolved Minor Reward Link URLs experiencing issues
We are currently investigating an issue with a small number of Reward Link URLs leading to an error message.
Resolved Minor Notice of Maintenance
Dear Partner, Tango Card will be performing maintenance on our order search functionality in response to a recently released AWS urgent hotfix. This may intermittently impact order history searches in Rewards Genius and RaaS. Time Window Start: Tuesday 12/14/2021 5:00 PM PDT End: Wednesday 12/15/2021 12:00 AM PDT Maintenance Description: We will be applying an urgent patch released by AWS Downtime Behavior: During the maintenance period you may experience the following system behaviors: - Order history searches returning no data If you experience this error during the Time Window, please try again after the maintenance window has ended. If you have any questions, please do not hesitate to reach out to your Customer Success Manager or our Technical Support Team. Best Regards, The Account Team @ Tango Card
Resolved Maintenance Rewards Genius is Under Maintenance
We have put Rewards Genius into a temporary maintenance mode. We will provide an updates as available.
Resolved Minor Temporary Outage
We are experiencing an issue with and upgrade affecting Rewards Genius and Reward Link. We have identified the issue and are reverting changes.
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