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Stats

0 incidents in the last 7 days

1 incidents in the last 30 days

Last known issue was 18 days ago

Latest Incidents

Last 30 days

Resolved Rewards Genius Unavailable Due to Outage

We have identified an issue with Rewards Genius and have taken the application down while we investigate. We will update as soon as we know more.

18 days ago Official incident report

Resolved Rewards Genius Order History may be delayed in displaying orders

We are currently investigating an issue where some orders are not displaying in the Rewards Genius order history tab. We advise that orders placed may have successfully completed, but are not displaying in the order history. We will update once we know more.

2 months ago Official incident report

Resolved Some line Items showing as "pending" in Rewards Genius order history despite having completed

Line items in Rewards Genius are in some instances still displaying a "pending" status. We are currently investigating why these statuses are not updating, despite being sent.

3 months ago Official incident report

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