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Tango Card Status is Up and Running

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Tango Card Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days
0
Incidents in the last 30 days
Reports in the last 12 hours
49
days since last incident

Resolved Minor Email Delivery Failures

We have identified the issue and are working on the restoration of services.

about 2 months ago

Resolved Minor Reward Link URLs experiencing issues

We are currently investigating an issue with a small number of Reward Link URLs leading to an error message.

5 months ago

Resolved Minor Notice of Maintenance

Dear Partner, Tango Card will be performing maintenance on our order search functionality in response to a recently released AWS urgent hotfix. This may intermittently impact order history searches in Rewards Genius and RaaS. Time Window Start: Tuesday 12/14/2021 5:00 PM PDT End: Wednesday 12/15/2021 12:00 AM PDT Maintenance Description: We will be applying an urgent patch released by AWS Downtime Behavior: During the maintenance period you may experience the following system behaviors: - Order history searches returning no data If you experience this error during the Time Window, please try again after the maintenance window has ended. If you have any questions, please do not hesitate to reach out to your Customer Success Manager or our Technical Support Team. Best Regards, The Account Team @ Tango Card

5 months ago

Resolved Maintenance Rewards Genius is Under Maintenance

We have put Rewards Genius into a temporary maintenance mode. We will provide an updates as available.

5 months ago

Resolved Minor Temporary Outage

We are experiencing an issue with and upgrade affecting Rewards Genius and Reward Link. We have identified the issue and are reverting changes.

6 months ago

Tango Card Components Status

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Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

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Frequently Asked Questions

Is Tango Card down today?
Tango Card seems to be up and running. We've updated the status 2 minutes ago.
I'm having issues with Tango Card, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Tango Card is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Tango Card has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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