Outage in Tango Card

RaaS currently down in Production

Resolved Major
February 23, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/23/2023 06:37PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/23/2023 05:13PM

From 7:51am PT to 8:38am PT, RaaS experienced a period of high latency, resulting in high timeout rates, although a low error rate of 2.6%. Even if your request timed out, the order may have succeeded asynchronously. Please retry with the idempotent external reference id, which will ensure you receive the order already completed rather than placing a new order

INVESTIGATING about 1 year ago - at 02/23/2023 04:37PM

We are currently investigating this issue.

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