Is TapClicks Down?

TapClicks status is a major outage

Connecting New Shopify Accounts. More details & updates
Active Outage - started 7 months ago
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IsDown continuously monitor the official TapClicks status page for ongoing outages. Check the stats for the latest 30 days and a list of the last TapClicks outages.

Stats for TapClicks outages in the last 30 days

Number of Outages


Average Downtime

2883 mins

Total Downtime

2883 mins

Since last incident

23 days

Users reports for TapClicks in the last 12 hours

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Minor · started 7 months ago

Connecting New Shopify Accounts

Connecting new Shopify accounts: Users who are looking to connect a new Shopify connection are currently unable to. TapClicks has been in contact with Shopify to update the connector version required. Existing connections users have established are still fetching data normally. If you are attempting to connect a new Shopify connection and hitting this issue, please reach out to if you haven’t already done so

Major · started almost 2 years ago

Facebook - Issues Rendering Ad Previews

Hello! We are having a global issue with Facebook Ads. The issue is that we have vendor limitations to generate Desktop Previews. When exporting to pdf, Desktop previews don't show up on several instances for several clients. This issue is happening for the Desktop Preview metric of Facebook Ads → Ads Data View. This is affecting the automated reports. This issue has been reported to Facebook via the FB developers portal but they haven't come up with a solution yet. Ticket on FB portal: Several clients are being affected. If you are one of those clients, we would encourage you to comment on the Facebook ticket above, and reach out to your Facebook representative. Since this is a Vendor bug, we will need Facebook to fix this issue and with not much of a response from their end, we are looking for different ways and channels through which we can escalate this to achieve faster resolution from the Vendor. Thank you.

Minor · 22 days ago · lasted 2 days

DBM & DBM - IO Data Fetch Delays

DBM and & DBM - IO API is experiencing API fetch delays. We are currently looking into the 3rd Party vendor's API and will provide additional updates as they become available.

Minor · about 1 month ago · lasted about 2 hours

Google Cloud Intermittent issues

We have identified that Google has had intermittent issues with their API that is impacting data feeds for users. Google has posted on their status page regarding this issue here: We are closely monitoring the status for a resolution on Google's end and will update accordingly.

Major · about 2 months ago · lasted 3 days

Twitter Social - Data Interruption

Twitter data for today is not flowing into TapClicks dashboards. We have reached out to Twitter to re-establish data access. No historically loaded Twitter data in your dashboard will be affected. This does not impact Twitter Ads.

Minor · 2 months ago · lasted 2 days

Data Load Delay

Some clients are experiencing data load delays due to an issue with our fetch infrastructure this morning. As a result of that issue, the data load progress reported in your Data Load Status dashboard may be inaccurate today. Some scheduled reports have also been sent with incomplete data earlier today. We will be re-sending these before the end of the day or once the daily data load for today is complete on your instance. Sorry for the inconvenience.

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Minor · 4 months ago · lasted about 23 hours

Fetch Delay: Scheduled reports delay

We've identified that customers may be experiencing fetch delays that can impact scheduled reports. Impact: All customers are impacted in some capacity Customers with faster fetches have already had their fetches complete Customers with longer fetches may experience longer fetch times All Customer scheduled reports will need to be re-initiated We are currently working on making the necessary updates and will provide additional updates when available.

Minor · 7 months ago · lasted about 10 hours

Data load delays

We are experiencing data load delays for several customers this morning. Our engineering and infrastructure teams are investigating and we will provide an update within 90 minutes. Sorry for the inconvenience.

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Frequently Asked Questions

Is TapClicks down right now? What is TapClicks current status?
TapClicks seems to be having an outage. Check more details on the top of the page.
Was TapClicks down today?
TapClicks seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
I'm having issues with TapClicks, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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