Is TapClicks Down?
TapClicks Status is Operational
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Check the stats and details of the latest TapClicks outages and issues
Minor Incident PPT Report Download issue
Following a change by a third-party vendor, some TapClicks clients are currently experiencing issues with downloading PPT files from Report Studio as well as changes to the structure of layers in downloaded PPT files. TapClicks is working with the third-party vendor for resolution.
Major Incident Facebook Ads - Issues Rendering Ad Previews
Hello! We are having a global issue with Facebook Ads. The issue is that we have vendor limitations to generate Desktop Previews. When exporting to pdf, Desktop previews don't show up on several instances for several clients. This issue is happening for the Desktop Preview metric of Facebook Ads → Ads Data View. This is affecting the automated reports. This issue has been reported to Facebook via the FB developers portal but they haven't come up with a solution yet. Ticket on FB portal: https://developers.facebook.com/support/bugs/146323590885933/ Several clients are being affected. If you are one of those clients, we would encourage you to comment on the Facebook ticket above, and reach out to your Facebook representative. Since this is a Vendor bug, we will need Facebook to fix this issue and with not much of a response from their end, we are looking for different ways and channels through which we can escalate this to achieve faster resolution from the Vendor. Thank you.
Resolved Minor StackAdapt: Mapping Assignment
StackAdapt: For customers utilizing the StackAdapt connection, you may be experiencing a credentials error message when navigating to the mapping page. It appears that StackAdapt may have made a change causing this error that can prevent you from making new assignments. We are currently reaching out to our partners at StackAdapt to help address this error message. Please note that this error does not impact existing mappings assignments and the fetches for today are functioning as normal. If you are experiencing this and need assistance with making new assignments, please reach out to [email protected]
Resolved Minor Simpli.fi data Fetch Failures
Some customers may be experiencing issues with their Simpli.fi data fetches for large datasets with the Simpli.fi API. Our Technical team is currently working with our Partner at Simpli.fi for a path forward of addressing the API calls as an enhancement request for large datasets. If you are experiencing issues pulling Simpli.fi data via API, please submit a ticket to [email protected] if you haven’t already done so.
Resolved Minor Google Ads Fetch Failures
Some clients may be experiencing fetch failures for Google Ads as part of Google Ad’s API updates. Our team is working diligently to fetch the data. If you are experiencing Google Ads fetch issues, please submit a ticket to [email protected] if you haven’t done so already. We will post a status update as it becomes available.
TapClicks Components Status
Increase the observability of your third-party dependencies
IsDown is a status page aggregator & outage monitoring tool for all your business-critical dependencies. Easily monitor with a health dashboard with all your external services. Instant notifications on outages. All in one place.
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Monitor outages where you already do the work
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It has never been easier to understand the outages in your external cloud services.
Birds-eye view over all your services statuses
Check the status page aggregated of all your services in one place. No more going to each of the status pages and managing them individually.
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We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
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Get instant notifications in your email, Slack, Teams, or Discord when we detect a service outage. Outage monitoring where you are already doing your work.
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Configure which notifications you want to receive from each service. Filter notifications by service components. You can opt to receive notifications only when a specific component is affected. You can also choose to receive notifications with a certain severity.
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Using Zapier or Webhooks, you can easily integrate notifications into your processes. PagerDuty integration is also available.
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Create one dashboard for each of your teams. Monitor only the services that each teams uses. Dedicated dashboard with custom notification settings.
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Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
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Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication builds trust over clients and prevents more work.
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.
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Frequently Asked Questions
- Is TapClicks down today?
- TapClicks seems to be up and running. We've updated the status 8 minutes ago.
- I'm having issues with TapClicks, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when TapClicks is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when TapClicks has issues.
- Why use IsDown?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.
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