IsDown is a simple, easy-to-use, and powerful monitoring tool that will help you keep track of all your service's status. Instant notifications in email, Slack, or Discord when a service is experiencing problems. Your teams will be able to quickly identify and react faster to problems. No more running around and wasting precious time.
Minor Incident PPT Report Download issue
Following a change by a third-party vendor, some TapClicks clients are currently experiencing issues with downloading PPT files from Report Studio as well as changes to the structure of layers in downloaded PPT files. TapClicks is working with the third-party vendor for resolution.
Major Incident Facebook Ads - Issues Rendering Ad Previews
Hello! We are having a global issue with Facebook Ads. The issue is that we have vendor limitations to generate Desktop Previews. When exporting to pdf, Desktop previews don't show up on several instances for several clients. This issue is happening for the Desktop Preview metric of Facebook Ads → Ads Data View. This is affecting the automated reports. This issue has been reported to Facebook via the FB developers portal but they haven't come up with a solution yet. Ticket on FB portal: https://developers.facebook.com/support/bugs/146323590885933/ Several clients are being affected. If you are one of those clients, we would encourage you to comment on the Facebook ticket above, and reach out to your Facebook representative. Since this is a Vendor bug, we will need Facebook to fix this issue and with not much of a response from their end, we are looking for different ways and channels through which we can escalate this to achieve faster resolution from the Vendor. Thank you.
Resolved Minor Simpli.fi data Fetch Failures
Some customers may be experiencing issues with their Simpli.fi data fetches for large datasets with the Simpli.fi API. Our Technical team is currently working with our Partner at Simpli.fi for a path forward of addressing the API calls as an enhancement request for large datasets. If you are experiencing issues pulling Simpli.fi data via API, please submit a ticket to [email protected] if you haven’t already done so.
Resolved Minor Google Ads Fetch Failures
Some clients may be experiencing fetch failures for Google Ads as part of Google Ad’s API updates. Our team is working diligently to fetch the data. If you are experiencing Google Ads fetch issues, please submit a ticket to [email protected] if you haven’t done so already. We will post a status update as it becomes available.
Resolved Minor Simpli.fi Data Connection
We have identified that customers utilizing the Simpli.fi connector may be experiencing some data connectivity issues. We have reached out to our partners at Simpli.fi and provided them with the information they need to investigate the issue further. If you are experiencing an issue with your Simpli.fi data, please feel free to also connect with your Simpli.fi representative regarding your usage of the Simpli.fi connection into TapClicks.
No more running around to find the problem. Your team on top of the problems!
All your services status in one place
Check the status of all your services in one place. No more going to each one of the status pages and manage it one by one.
Real-time notifications on incidents
We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.
Notifications in your favorite channel
You can easily get notifications in your email, Slack, or Discord.
Monitor scheduled maintenances
Never be caught off guard again, with unexpected maintenance from your services. Access to a feed of the next scheduled maintenances.
Set notification level by service
Set up what notifications you want to get by service. You can choose to receive notifications for all the incidents, only for critical ones, or just have them in the dashboard.
Integrate with your existing workflows
Easily integrate the notifications in your processes with Zapier or Webhooks.
Get a Weekly Digest
Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.
Get notifications for only specific components
Filter the notifications by components of a service. You can choose to receive notifications when it's affecting only a specific component
all your essential services
Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.
There are 1617 services to choose from, and we're adding more every week.
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
Make your team more productive and efficient. Enabling monitoring for your services will give you real-time alerts and notifications when your services are down.Start today for FREE