Outage in TC2000

Problem canceling orders in TC2000

Resolved Minor

June 13, 2022 - Started almost 2 years ago
Official incident page

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Outage Details

Some TC2000 Brokerage customers are having issues modifying or canceling open orders. We are investigating this issue and will update as soon as we have more information.

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 06/13/2022 04:46PM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 06/13/2022 02:18PM

TC2000 Brokerage Customers: We have identified the issue and are working to get it corrected. Until this issue is resolved, orders can be placed or managed through TWS https://www.interactivebrokers.com/en/index.php?f=16040&ns=T or client portal https://ndcdyn.interactivebrokers.com/sso/Login?partnerID=WTrade

INVESTIGATING almost 2 years ago - at 06/13/2022 01:57PM

Some TC2000 Brokerage customers are having issues modifying or canceling open orders. We are investigating this issue and will update as soon as we have more information.

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