Outage in Teampay

Customer Card Declines

Resolved Minor

August 09, 2022 - Started over 1 year ago
Official incident page

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Outage Details

We are investigating an issue regarding card declines since 12:56:49 EDT. Not all users are impacted as it is isolated to a third-party provider.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/09/2022 07:52PM

Our third-party provider has confirmed that the issue is resolved. We confirm that transactions are processing as expected.

INVESTIGATING over 1 year ago - at 08/09/2022 06:38PM

We are investigating an issue regarding card declines since 12:56:49 EDT. Not all users are impacted as it is isolated to a third-party provider.

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