Outage in Teamwork

Desk email delivery Issues due to upstream provider incident

Resolved Minor

June 09, 2022 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing delays with our email delivery system due to an incident with an upstream provider

Components affected

Teamwork Desk - EU Region Teamwork Desk - US Region

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 06/09/2022 04:45PM

The upstream provider has implemented a fix that has fully restored service. We're currently monitoring their status to ensure that fix is stable

IDENTIFIED almost 2 years ago - at 06/09/2022 12:33PM

We are experiencing delays with our email delivery system due to an incident with an upstream provider

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