Outage in Telesign

Operator Service Alert - Quality degradation - United States - Multiple operators - 06.05.2023

Resolved Minor

June 05, 2023 - Started 11 months ago - Lasted 17 minutes
Official incident page

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Outage Details

Issue: US Multiple operators - Quality degradation Date: 06/05/2023 Start Time: 14:50 PDT Summary: We currently experience quality degradation with LC traffic toward US/CA Multiple operators. Customers that send SMS messages to US users may notice a difficulties in message delivery. Our competent teams are working on solving this issue. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com.

Components affected

Telesign Operator Alerts

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/05/2023 10:35PM

Issue: US Multiple operators - Quality degradation

Date: 06/05/2023
Start Time: 14:50 PDT
End Time: 15:25 PDT

Summary:
We currently experience quality degradation with LC traffic toward US/CA Multiple operators. Customers that send SMS messages to US users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

INVESTIGATING 11 months ago - at 06/05/2023 10:20PM

Issue: US Multiple operators - Quality degradation

Date: 06/05/2023
Start Time: 14:50 PDT

Summary:
We currently experience quality degradation with LC traffic toward US/CA Multiple operators. Customers that send SMS messages to US users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

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