Outage in ThreatX

Degraded performance on Dashboard page

Resolved Minor

October 05, 2022 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

ThreatX engineering is investigating an issue in which the Dashboard page is suffering from degraded performance. Preliminary investigations appear to show recent data displayed in the Dashboard is missing or incomplete. As a workaround, customers may use the Explorer or Live View pages until the incident is resolved. This issue in the Dashboard page does not appear to have any impact on ThreatX protection services.

Components affected

ThreatX Provisioning API ThreatX Dashboard

Latest Updates ( sorted recent to last )

INVESTIGATING over 1 year ago - at 10/05/2022 05:53PM

ThreatX engineering is investigating an issue in which the Dashboard page is suffering from degraded performance. Preliminary investigations appear to show recent data displayed in the Dashboard is missing or incomplete.

As a workaround, customers may use the Explorer or Live View pages until the incident is resolved.

This issue in the Dashboard page does not appear to have any impact on ThreatX protection services.

Latest ThreatX outages

Partial Risk-based blocking outage - 5 months ago

Partial security rule outage - 6 months ago

ThreatX Dashboard outage - 6 months ago

INAP Outage - 9 months ago

ThreatX Dashboard web application degraded performance - over 1 year ago

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