Outage in TIBCO Cloud

TIBCO Cloud™ API Management - Degradation (Control Center/Admin Dashboard)

Resolved Minor

August 09, 2022 - Started over 1 year ago - Lasted 23 minutes
Official incident page

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Outage Details

Please be advised that currently TIBCO Cloud™ API Management platform is experiencing partial service degradation. Based on the available information at this time, we believe that following components are affected. Admin Dashboard/Control Center becomes unresponsive after being open for a few minutes. This is observed for customers who access it through TIBCO Cloud. TIBCO team is engaged and working on this with top priority. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

Components affected

TIBCO Cloud Runtime TIBCO Cloud Reporting/Analytics TIBCO Cloud Developer Portals TIBCO Cloud Design Time

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 08/09/2022 04:59PM

Based on the available information at this time, we believe that the degradation has been addressed by the mitigation measures and/or fix.

All TIBCO Cloud™ API Management components are in good health. TIBCO team is currently monitoring the situation.

We are committed to providing you follow-up updates through Status page as soon as we have more information.

Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

IDENTIFIED over 1 year ago - at 08/09/2022 04:38PM

We have identified the root cause of the issue and are taking measures to mitigate the impact.

We are committed to providing you follow-up updates through Status page as soon as we have more information.

Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

INVESTIGATING over 1 year ago - at 08/09/2022 04:37PM

Please be advised that currently TIBCO Cloud™ API Management platform is experiencing partial service degradation. Based on the available information at this time, we believe that following components are affected.

Admin Dashboard/Control Center becomes unresponsive after being open for a few minutes. This is observed for customers who access it through TIBCO Cloud.

TIBCO team is engaged and working on this with top priority.

We are committed to providing you follow-up updates through Status page as soon as we have more information.

Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

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