Incident in TIMP
almost 3 years ago

No funciona el envío de mails

Resolved Minor
Os informamos que debido a una incidencia con nuestro proveedor de servicios no está funcionando el envío de correos electrónicos desde el panel. Tampoco el restablecimiento de contraseñas ni el mail de bienvenida. Las notificaciones y el resto de funcionalidades del programa siguen funcionando con total normalidad.
Updates ( sorted recent to last )
RESOLVED at 08/22/2019 10:59AM

Los correos electrónicos vuelven a enviarse con total normalidad.

MONITORING at 08/22/2019 09:14AM

El envío de correos electrónicos desde el panel será restablecido por completo en las próximas horas.

IDENTIFIED at 08/20/2019 05:29PM

Los usuarios de hotmail y outlook ya pueden solicitar el envío del link mágico y el restablecimiento de contraseña a través de la aplicación. Los usuarios de gmail ya podían hacerlo con anterioridad. De este modo, tanto los ya clientes como los nuevos clientes pueden acceder a la aplicación (solicitando el link mágico o el restablecimiento de contraseña).

IDENTIFIED at 08/20/2019 11:02AM

Informamos que el restablecimiento de contraseña y el link mágico pueden ser solicitados por los clientes a través de la aplicación. Todavía no es posible enviarlos desde el propio centro. Tampoco el mail de bienvenida. Esta opción sigue sin estar disponible para clientes con hotmail.

IDENTIFIED at 08/20/2019 09:33AM

Os informamos que los restablecimientos de contraseña y los mails de bienvenida vuelven a funcionar a excepción de los usuarios con hotmail. Esperamos restablecer el servicio para estos usuarios a lo largo del día de hoy.

IDENTIFIED at 08/19/2019 11:50AM

Os informamos que debido a una incidencia con nuestro proveedor de servicios no está funcionando el envío de correos electrónicos desde el panel. Tampoco el restablecimiento de contraseñas ni el mail de bienvenida. Las notificaciones y el resto de funcionalidades del programa siguen funcionando con total normalidad.

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