Is TokBox Down?
TokBox status is operational
Stats for TokBox official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
438 days
Users reports for TokBox in the last 12 hours
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Minor · started about 1 year ago
This status page won't be updated anymore. The new API status page (https://vonageapi.statuspage.io/) replaced this page on Monday, July 11, 2022. Please update your subscriptions and any automations that rely on those subscriptions in the new API status page and click on the "Subscribe to Updates" button. This will ensure you continue to receive the updates you need. Please contact support@api.vonage.com if you have any questions.
Minor · about 1 year ago · lasted less than a minute
Potential issue in our Video platform
At 17:39 UTC, one of our Video servers in our Frankfurt data center restarted. Customer archive connections would have been dropped. The instance immediately recovered afterward and currently, we are monitoring the incident while we further investigate what caused the server failure. If there is a customer impact, it is likely to be affecting the following services: Archiving Services We will continue our investigation and let you know once the incident is fully resolved.
Minor · about 1 year ago · lasted 16 minutes
We have identified the issue impacting the uploading of archives. While we investigate the root cause of the issue, the impacted server has been moved out of production. The affected archives are in a process of uploading. Please let support@api.vonage.com know if you continue to experience problems with this.
Minor · about 1 year ago · lasted about 1 hour
Some Archives Uploading Delayed
We were observing delays in uploading some archives to destination storage buckets starting July 2nd. Engineering is working to restore the timely upload of all archives and correct the degradation. Please contact support@api.vonage.com for any questions. For any specific issue, please report it with supporting data.
Minor · about 1 year ago · lasted 30 minutes
We have detected a degradation in our DB access responsiveness that could lead in some cases to issues operating with the Video API such as new video sessions, archiving APIs, new connections, broadcast, and potentially some delay on archive uploads. The issue is now under investigation. Currently observed incident timeframe impact window is 05:10 UTC to 10:50 UTC. During this time customers would have received intermittent failures from our system. If you have any questions in the meanwhile, please contact support@api.vonage.com.
Minor · about 1 year ago · lasted 2 minutes
Issue with our video platform for Frankfurt
At 19:14 UTC, one of our Enterprise Video servers in our Frankfurt datacenter restarted. Customer connections would have been dropped. The instance immediately recovered afterwards and we are monitoring.
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Frequently Asked Questions
- Is TokBox down right now? What is TokBox current status?
- TokBox seems to be up and running. We've updated the status about 1 year ago.
- Was TokBox down today?
- TokBox is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with TokBox, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with TokBox and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
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