This chart provides user-reported problems for TokBox Enterprise Archiving in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official TokBox Enterprise Archiving status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last TokBox Enterprise Archiving outages and possible affected you.
Minor · started 7 months ago
This status page won't be updated anymore. The new API status page (https://vonageapi.statuspage.io/) replaced this page on Monday, July 11, 2022. Please update your subscriptions and any automations that rely on those subscriptions in the new API status page and click on the "Subscribe to Updates" button. This will ensure you continue to receive the updates you need. Please contact [email protected] if you have any questions.
Minor Resolved · 7 months ago · lasted about 1 hour
We were observing delays in uploading some archives to destination storage buckets starting July 2nd. Engineering is working to restore the timely upload of all archives and correct the degradation. Please contact [email protected] for any questions. For any specific issue, please report it with supporting data.
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Minor Resolved · 7 months ago · lasted 30 minutes
We have detected a degradation in our DB access responsiveness that could lead in some cases to issues operating with the Video API such as new video sessions, archiving APIs, new connections, broadcast, and potentially some delay on archive uploads. The issue is now under investigation. Currently observed incident timeframe impact window is 05:10 UTC to 10:50 UTC. During this time customers would have received intermittent failures from our system. If you have any questions in the meanwhile, please contact [email protected]
Minor Resolved · 7 months ago · lasted about 1 hour
We are observing delays in uploading some archives to customers' storage buckets starting June 30 at 12:48 UTC. We are investigating to understand the full impact of the issue. We aim to provide an update on our investigation soon. If you have any questions in the meanwhile, please contact [email protected]
Minor Resolved · 8 months ago · lasted 7 minutes
Issue with Enterprise Media Server in ap-south-east-2 (Sydney) region
One of our servers in the Sydney region failed and this caused some Video Session users to be affected. Users would have experienced their connection drop if they were on this instance on 2022-06-10 at 06:49 UTC. There is no ongoing customer impact. The server is taken out of rotation and we are monitoring the incident. Please reach out to [email protected] if you have any further questions.
Minor Resolved · 9 months ago · lasted about 1 hour
Delays in uploading archives
One of our archiving servers in the Enterprise and Standard environments is experiencing delays in uploading archives to customers' storage buckets. We are investigating to understand the full impact of the issue. We aim to provide an update on our investigation soon. If you have any questions in the meanwhile, please contact [email protected]
Minor Resolved · 10 months ago · lasted about 2 hours
Issue with uploading archive
An archiving server in the Enterprise environment in the Portland (US) region is having trouble uploading archives to customer’s storage buckets. The issue began at 04:30 PM UTC on April 15, 2022. We are investigating to understand the full impact of the issue. We aim to provide an update on our investigation soon. If you have any questions in the meanwhile, please contact [email protected]
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