Outage in TokBox
Insights API returning inconsistent data
Resolved Minor
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Outage Details
Components affected
TokBox Advanced InsightsLatest Updates ( sorted recent to last )
This issue has been fixed and we are monitoring the results. Please reach out to support@api.vonage.com if you have any questions in the meantime.
We have identified the underlying cause and our team is currently working on the fix. We will update this page as soon as the issue is fixed or if there are any more updates.
We have identified an issue with Insights API where customers may be experiencing GraphQL queries to return inconsistent data. We are currently investigating this issue and will provide further updates promptly. Please reach out to support@api.vonage.com if you have any questions in the meantime.
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