Outage in TokBox

Some Archives Uploading Delayed

Resolved Minor

July 04, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We were observing delays in uploading some archives to destination storage buckets starting July 2nd. Engineering is working to restore the timely upload of all archives and correct the degradation. Please contact support@api.vonage.com for any questions. For any specific issue, please report it with supporting data.

Components affected

TokBox Enterprise Archiving TokBox Standard Archiving

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 07/04/2022 05:19PM

We have implemented a fix for the uploading archives issue.

We will continue to monitor the service during the next few hours and post updates should anything change.

INVESTIGATING almost 2 years ago - at 07/04/2022 03:56PM

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