Outage in TOPdesk

Some Test environments under maintenance, scheduling jobs via my.topdesk.com disabled.

Resolved Maintenance

May 11, 2022 - Started almost 2 years ago - Lasted about 12 hours
Official incident page

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Outage Details

Currently some test environments are under maintenance and not available. Executing jobs via my.topdesk.com on all SaaS instances (both test and production) has been disabled on EU1C08 and EU1C09 for the time of maintenance.

Components affected

TOPdesk EU1 SaaS hosting location

Latest Updates ( sorted recent to last )

IDENTIFIED almost 2 years ago - at 05/11/2022 07:55PM

A fix for EU1C09 has been implemented. The fix for EU1C08 is currently being implemented, but this will take more time. Functionality for EU1C09 has been restored in its entirety.

INVESTIGATING almost 2 years ago - at 05/11/2022 07:45AM

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