Outage in TOPdesk

SaaS disruption EU1

Resolved Major

May 18, 2022 - Started almost 2 years ago - Lasted 12 minutes
Official incident page

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Outage Details

We are currently experiencing problems on the EU1 hosting location. As a result your TOPdesk environment may not be available. We are aware of the problem and are working on a solution. Our apologies for the inconvenience. We aim to update this status page every 30 minutes until the issue has been resolved. E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates. To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR22 05 5513.

Components affected

TOPdesk EU1 SaaS hosting location

Latest Updates ( sorted recent to last )

INVESTIGATING almost 2 years ago - at 05/18/2022 02:30PM

The problem in our EU1 hosting location should be by fixed by our SaaS engineers.

Please contact TOPdesk Support if you are still running into issues.

INVESTIGATING almost 2 years ago - at 05/18/2022 02:17PM

We are currently experiencing problems on the EU1 hosting location. As a result your TOPdesk environment may not be available.

We are aware of the problem and are working on a solution.

Our apologies for the inconvenience. We aim to update this status page every 30 minutes until the issue has been resolved.

E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.

To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR22 05 5513.

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