Outage in TOPdesk

SaaS disruption NL3

Resolved Major

June 23, 2022 - Started almost 2 years ago - Lasted 14 minutes
Official incident page

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Outage Details

We are currently experiencing problems on the NL3 hosting location. As a result your TOPdesk environment may not be available. We are aware of the problem and are working on a solution. Our apologies for the inconvenience. We aim to update this status page every 30 minutes until the issue has been resolved. E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates. To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR22 06 6819.

Components affected

TOPdesk NL3 SaaS hosting location

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 06/23/2022 09:03AM

The issue is identified and a fix has been implemented.

All environments should be up and running.

Please contact TOPdesk Support if you are still running into any issues with your environment.

INVESTIGATING almost 2 years ago - at 06/23/2022 08:55AM

We are currently experiencing problems on the NL3 hosting location. As a result your TOPdesk environment may not be available.

We are aware of the problem and are working on a solution.

Our apologies for the inconvenience. We aim to update this status page every 30 minutes until the issue has been resolved.

E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.

To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR22 06 6819.

Latest TOPdesk outages

SaaS disruption on our BR1 hosting location environments unavailable. - 3 days ago

SaaS disruption EU1 issues with email server - 15 days ago

Disruption in hosting location NL3. Action Sequences are not functioning. - 29 days ago

Performance / availability issues - about 1 month ago

SaaS disruption NL3 - about 1 month ago

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