Outage in Tresorit

Partial outage due to DNS errors

Resolved Minor

May 20, 2021 - Started almost 3 years ago - Lasted 10 months
Official incident page

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Outage Details

Some of our customers might experience connectivity issues due to DNS errors, our team is investigating the issue.

Latest Updates ( sorted recent to last )

INVESTIGATING almost 3 years ago - at 05/20/2021 05:22PM

Our provider has confirmed that the service is recovering, we see that it is already operational for the majority of our customers. We will continue to monitor the status in the following hours and provide an update if needed.

INVESTIGATING almost 3 years ago - at 05/20/2021 04:26PM

Our DNS provider has a global issue affecting all services by our cloud provider, we are constantly monitoring when the issue will be resolved.

INVESTIGATING almost 3 years ago - at 05/20/2021 04:18PM

Some of our customers might experience connectivity issues due to DNS errors, our team is investigating the issue.

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