Number of Incidents
3 outages
Since last incident
19 days
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Minor · 20 days ago · lasted 10 days
Some Jobpac Conect users are experiencing degraded performance issues
Dear Valued Trimble Viewpoint Customers Unfortunately, we have some customers who are experiencing Degraded Performance Issues with Jobpac Connect. We are investigating this with all stakeholders with urgency and at this stage we are looking at a potential MSFT Issue. Once we have further details we will update through this page. In the interim our sincere apologies for any disruption this is causing to your teams and business and we do genuinely appreciate your patience. Rest assured we have all available resources working on this to ensure normal service resumes as quickly as possible. If you are experiencing degraded performance issues please ensure you log a case so we can communicate directly with you. Kind regards
Minor · 26 days ago · lasted 5 days
Some Jobpac Connect users are experiencing degraded performance issues
Dear Valued Trimble Viewpoint Customers Some users are experiencing degraded performance issues with Jobpac Connect. The issue appears to be impacting both speed and the ability to log into Jobpac Connect. We are investigating this as a priority and working with our partners to resolve this as quickly as possible, In the interim our sincere apologies for any inconvenience to your teams and our genuine appreciation for your patience. If you are experiencing any degraded performance issues please ensure you log a case so we can track all impacted customers and communicate directly with them. We will provide updates here as soon as they are available. Kind regards
Minor · 27 days ago · lasted about 4 hours
Some Jobpac Conect Customers are experiencing degraded performance issues
Dear Valued Trimble Viewpoint Customers Some customers are reporting either slowness or are unable to access Jobpac Connect. Please note we are investigating this urgently and working with our partners to ensure a swift resolution. In the interim, our apologies for any inconvenience this is causing and we genuinely thank you for your patience. If you are experiencing any degraded performance issues please ensure you log a case so we can track all impacted customers and communicate directly with them. We will provide updates here as soon as we have identified/resolved the cause. Kind regards
Minor · about 1 month ago · lasted about 22 hours
Some customers are reporting slowness with Jobpac Connect
Dear Valued Trimble Viewpoint Customers Some customers are reporting slowness with Jobpac Connect. We are investigating this with the highest priority both internally and with our partners. We hope to have a resolution as quickly as possible. In the interim, if you are impacted please log a Support Case with us so we can capture all impacted customers and communicate directly with you. We sincerely apologise for any disruption to your teams and business and thank you for your patience. We will update this page as more information comes to hand. Kind regards
Minor · 4 months ago · lasted about 20 hours
Some Jobpac Connect Customers are Experiencing Slowness
Dear valued Trimble Viewpoint Customers Some customers have reported system slowness with Jobpac Connect. We are investigating this issue with our partners and stakeholders with urgency as we speak. If you are experiencing any slowness issues please ensure you log a case so we can capture all customers and update them accordingly. In the interim our apologies for any inconvenience caused and our appreciation for your patience. Kind regards
Major · 6 months ago · lasted 23 days
Some Jobpac Conect users are experiencing degraded performance issues
Dear valued Trimble Viewpoint Customers Some users are reporting degraded performance issues with Jobpac Connect. This includes issues around slowness, related content, user access, and invoices. However other issues may come to light in time. We are currently investigating this with the highest priority and hope to have everything back to normal as soon as possible. In the interim, if you are experiencing any degraded performance issues please log a case so we can ensure all customers are captured. In the interim our sincere apologies for any inconvenience this has caused you and your teams and a genuine thank you for your patience. We will post further updates as they come to hand via this page. Kind regards
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