Outage in Triton Digital

Realtime statistics display issue

Resolved Minor

March 06, 2023 - Started about 1 year ago - Lasted about 10 hours
Official incident page

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Outage Details

Our teams are currently investigating an issue impacting Realtime statistics. Data is being collected, however the display is not up to date. More information to come

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/06/2023 08:57PM

realtime stats is confirmed to be back to normal operating parameters.
Please note that the missing data for the period of the incident cannot be backfilled in the UI. However, no data loss was experienced outside of Realtime stats. Therefore, WCM explore reports will not show missing data.
This incident is considered resolved.

MONITORING about 1 year ago - at 03/06/2023 11:39AM

A fix has been applied and we are actively monitoring the situation.
Data between 07:10AM and 11:20AM UTC time will be missing from the Realtime graphics displayed on the Streaming Metrics UI.
We apologize for all the inconveniences caused.

INVESTIGATING about 1 year ago - at 03/06/2023 11:24AM

Our team is still working on the issue. The ongoing investigation shows that there might be some data loss impacting only the Realtime status graphics displayed on the Streaming Metrics UI.
More information to come.

INVESTIGATING about 1 year ago - at 03/06/2023 11:00AM

Our teams are currently investigating an issue impacting Realtime statistics.
Data is being collected, however the display is not up to date.
More information to come

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