Outage in Trulioo

Partner Disruption - Nigeria - National ID

Minor
December 29, 2022 - Started over 1 year ago
Official incident page

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Outage Details

Please be advised that our National ID data source partner in Nigeria is currently experiencing an issue. Verifications utilizing this data source partner are unavailable during this time.
Components affected
Trulioo Africa
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 year ago - at 03/09/2023 07:50PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 12/29/2022 07:21PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 12/29/2022 07:21PM

The issue has been identified.

INVESTIGATING over 1 year ago - at 12/29/2022 07:21PM

Please be advised that our National ID data source partner in Nigeria is currently experiencing an issue.

Verifications utilizing this data source partner are unavailable during this time.

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