Outage in Truphone

RSP Reporting Difficulties

Resolved Minor

November 18, 2022 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

Truphone has detected difficulties on the RSP reports. Efforts are now being taken to correct the issue. We aim to provide a new update by the end of the day (18:00 UTC).

Components affected

Truphone Remote SIM Provisioning Management Portal (rsp.console.truphone.com)

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/18/2022 05:43PM

This incident has been resolved and services are now restored.

MONITORING over 1 year ago - at 11/18/2022 03:28PM

A fix has been implemented and we are now monitoring the results.

IDENTIFIED over 1 year ago - at 11/18/2022 11:50AM

Truphone has detected difficulties on the RSP reports. Efforts are now being taken to correct the issue.
We aim to provide a new update by the end of the day (18:00 UTC).

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