Outage in Truphone

IoT Portal - Email Notifications

Resolved Minor
November 24, 2022 - Started over 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

We are investigating an issue regarding email notifications sent via IoT Portal. Currently no notifications will be triggered via email while Truphone engineering teams are investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/24/2022 04:45PM

After monitoring this incident has been resolved.

MONITORING over 1 year ago - at 11/24/2022 03:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 11/24/2022 01:23PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 11/24/2022 11:11AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 11/24/2022 09:41AM

We are investigating an issue regarding email notifications sent via IoT Portal. Currently no notifications will be triggered via email while Truphone engineering teams are investigating this issue.

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