Is Tuff Shed Down?

Tuff Shed Status is Operational

Latest Tuff Shed Outages

Check the stats and details of the latest Tuff Shed outages and issues

0 Outages in the last 7 days
0 Outages in the last 30 days
36 Days since last incident

Minor Resolved · about 1 month ago · lasted 2 days

IM-233 Some users are unable to save quotes or checkout

We are currently investigating an issue with the websites, some users are unable to save their quotes or complete the checkout process when configuring a building.

Minor Resolved · about 1 month ago · lasted about 20 hours

IM-232 Tableau views continuously refreshing and throwing access errors

Users are seeing pages continuously refresh themselves and sporadic access errors to appear in Tableau. Tableau has acknowledged that this is an issue with their systems. We will continue to work with Tableau and notify you when the issue has been resolved. In the meantime, if you experience this issue, reloading the page or re-opening a dashboard may allow it to load.

Major Resolved · about 1 month ago · lasted about 1 hour

IM-231 Document packets not generating

Users attempting to generate document packets in Salesforce will experience the document screen loading and queuing, but will be stuck in this state. Conga is aware of this and working towards a solution.

Minor Resolved · about 1 month ago · lasted about 6 hours

IM-230 BOBJ Sales reporting did not update overnight

An overnight job failed to complete, so BOBJ Sales reporting has not refreshed. We are in the process of re-running the jobs and reports. Tableau is not experiencing any issues and is updated.

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Minor Resolved · about 2 months ago · lasted about 22 hours

IM-228 Dialpad porting issues

We are aware of an issue related to the porting of specific factory numbers for the Dialpad project; this is preventing these locations from receiving phone calls. We will contact affected locations directly. We have escalated with the Dialpad team and are working to resolve this as soon as possible.

Minor Resolved · 2 months ago · lasted about 6 hours

IM-227 THD Online checkout returning error: Error processing your order

We are investigating an issue with the checkout process for orders, it is returning a message indicating an error occurred and to try again.

Major Resolved · 2 months ago · lasted about 5 hours

IM-226 Dayforce experiencing slow load times and page errors

Users are reporting slow load times or errors while navigating within Dayforce. We've reached out to their technical team to investigate this.

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Tuff Shed seems to be up and running. We've updated the status 8 minutes ago. There have been 0 incidents in the last 24 hours.
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