Outage in Twilio

SMS Delivery delays to multiple networks in Brazil

Resolved Minor
April 21, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with SMS delivery delays in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/21/2023 07:03PM

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Brazil. This incident has been resolved.

MONITORING about 1 year ago - at 04/21/2023 06:15PM

We are observing recovery in SMS delivery delays when sending messages to multiple networks in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

MONITORING about 1 year ago - at 04/21/2023 05:18PM

We are observing recovery in SMS delivery delays when sending messages to multiple networks in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 04/21/2023 04:27PM

We continue to experience SMS delivery delays when sending messages to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 04/21/2023 04:10PM

We are experiencing SMS delivery delays when sending messages to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 04/21/2023 04:07PM

Our monitoring systems have detected a potential issue with SMS delivery delays in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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