Outage in Twilio

Programmable Messaging Callback Failures

Resolved Minor
May 22, 2023 - Started 11 months ago - Lasted about 2 hours
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

We've become aware of a potential issue with SMS status callbacks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/22/2023 06:07PM

The issue with failures in delivering a subset of final message status callbacks (DELIVERED/UNDELIVERED) has been resolved and Programmable Messaging is operating normally at this time.

MONITORING 11 months ago - at 05/22/2023 05:26PM

The issue with failures in delivering a subset of final message status callbacks (DELIVERED/UNDELIVERED) has been resolved and Programmable Messaging is operating normally at this time.

MONITORING 11 months ago - at 05/22/2023 05:04PM

We are observing recovery with the failures in delivering a subset of final message status callbacks (DELIVERED/UNDELIVERED) to our customers. Our engineers will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/22/2023 04:34PM

We are experiencing failures in delivering a subset of final message status callbacks (DELIVERED/UNDELIVERED) to our customers. Our engineers are working to restore the service. We expect to provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/22/2023 04:28PM

We are experiencing delays in delivering message callbacks to our customers. Our engineers are working to restore the service. We expect to provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/22/2023 04:08PM

We've become aware of a potential issue with SMS status callbacks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

The easiest way to monitor Twilio and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime